Firstly I raised a complaint I had with the company, has not been acknowledged. They say on their website if not happy with their complaints procedure an independent organisation will handle it. The independent organisation is called, Internet Service Providers Association, I contacted them and they said that they do not recognize Netcetera. Netcetera are based in the Isle of Man and are therfore exempt from UK law. KEEP CLEAR OF NETCETERA because the simple problem with my hosting that I raised after 3 days has not been addressed.

I have a website hosted with www.netcetera.co.uk, I raised a fault with them and after 3 days they have failed to address the fault and have now started to make make a fool of me.

php $_SESSION variables are not working, that is they continue to change for each session instead of holding a constant value during the session.

I have raised 10 tickets of concern. Each response show a complete lack of understanding by the company. The only response has been `is it working now`. To ask me if a problem on their server is working would show a complete lack of understanding about a basic problem. I also had a previous problem, php scripts were not working, and I had the same problem trying to resolve that.

Firstly I raised a complaint I had with the company, has not been acknowledged. They say on their website if not happy with their complaints procedure an independent organisation will handle it. The independent organisation is called, Internet Service Providers Association, I contacted them and they said that they do not recognize Netcetera. Netcetera are based in the Isle of Man and are therfore exempt from UK law. KEEP CLEAR OF NETCETERA because the simple problem with my hosting that I raised after 3 days has not been addressed.

I have a website hosted with www.netcetera.co.uk, I raised a fault with them and after 3 days they have failed to address the fault and have now started to make make a fool of me.

php $_SESSION variables are not working, that is they continue to change for each session instead of holding a constant value during the session.

I have raised 10 tickets of concern. Each response show a complete lack of understanding by the company. The only response has been `is it working now`. To ask me if a problem on their server is working would show a complete lack of understanding about a basic problem. I also had a previous problem, php scripts were not working, and I had the same problem trying to resolve that.

Netcetera have been voted the Most Reliable Hosting Company in the World for the month of January 2015 by Netcraft. Ranking is measured against the world`s top Hosting companies. Netcetera is focusing heavily on providing the highest service levels to all of their customers

Netcetera has been named as a fastest UK host in January 2015 by Webperf after the monitoring of both outgoing performance and reliability. Company has also received the Energy Award 2014. Recently company renewed its ISO9001, ISO27001 and ISO 14001 certifications.