After a string of unsatisfying web hosting experiences, I'm glad to report that Planethoster offers hosting you can count on. I don't think I've had any noticeable downtime in over 4 years, and every single one of my support requests was answered promptly. I'm going to renew my subscription right now.
Their support is top notch. They have many user friendly video tutorials, a live forum, email contact, and 24/7 phone support. If you're serious about your business, website, blog, etc. then it's vital to have this kind of immediate access to help. Their phone support is incredible. The staff there is friendly, patient, knowledgeable, and real people who aren't just stuck to some script.
My friend advised me to go for this host when I was in need of a Linux hosting for my science website. This made me select Planethoster and I have been successfully working with their hosting for the past month.
Planethoster is absolutely one of the best and most reliable web hosting companies out there. No matter what you need from a hosting company, they probably already have it ready for you!
Well support replies to tickets in minutes. Impressive! I like it indeed. Planethoster billing department is speedy in fixing and clearing up any type of billing issues you may have. They don’t just ignore your emails or give you a generic answer.
Well support replies to tickets in minutes. Impressive! I like it indeed. Planethoster billing department is speedy in fixing and clearing up any type of billing issues you may have. They don’t just ignore your emails or give you a generic answer.
You've made getting this set up and running for my small business as smooth as possible. I've had several questions and each time your tech support folks have been exceptionally knowledgeable, patient, responsive and professional. Money well spent!
I'm new to this host company and had some basic questions. The support was great - direct, clear, and easy to follow for someone with a basic understanding of the process. They are very helpful, pleasant, & informative!
I'm new to this host company and had some basic questions. The support was great - direct, clear, and easy to follow for someone with a basic understanding of the process. Very helpful, pleasant, & informative!
Their customer service and support is great and troubleshooting. They assisted me through all the difficulties I had in transferring my website from another server. I felt understood and supported. Two thumbs up!
Totally reliable service and great technical support, even when dealing with people like me who do not talk 'computer language’ someone is there to help and talk you through any problems you have. Help is just a phone call away. You cant ask for better service.
I had a problem with automatically renewal. The technical support was patient and kind. He guided me step by step into the cancellation of the automatic renewal and canceled the services that had been renewed. Also, I took care of restoring my site and all of my hosting account. Always the best support!
Have been using Planethoster for the past months and I have had no trouble at all. Their support is really quick and I have always found someone who answers me back immediately despite our time difference. I am truly impressed with their services.
Received an exemplary service from their technical support specialist, he worked out a solution within a few moments and helped to keep our website running perfect. Never usually have to contact them for anything, they just keep everything running smooth.
I`ve just finished setting up my first ever website with this host and I have got a flawless experience!. Their technicians are skillful and helpful for me any time I contact them. And I`m grateful to them for their unmatched services.
I am so happy with this host and their customer service and support is beyond praise. They assisted me through all the difficulties I had in transferring my website from another server and they have done it very quality. I felt understood and well-supported.
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